Eco Prime appreciates your interest in our group’s website and the websites of our affiliated companies. Your privacy is of great importance to us, and this Privacy Statement aims to clearly and transparently explain how we collect information from website visitors and our policies regarding its use. Please read this statement carefully before using our website.
When you visit our website, our server automatically collects technical information necessary to facilitate communication between your device and the server during your visit. We may also track details such as the number of visits, sections accessed, analytical tools to evaluate user behavior, IP addresses, device types, browser types, and the date and time of access. This information helps us design and manage the website, analyze trends, diagnose technical issues, and improve performance and user experience. Most of this technical data does not directly identify individuals.
Privacy concerns typically focus on personally identifiable information (PII), such as names, addresses, email addresses, and phone numbers. You may provide such information when participating in surveys, submitting feedback, registering an account, subscribing to newsletters, contacting us, using specific services, or submitting other details. We may collect and use this PII to process your requests, inquiries, or activities, enhance your website experience, provide better products or services, or communicate with you for other purposes.
During your visit, with your explicit consent, we may request access to your device’s geolocation data to provide services you’ve requested (e.g., displaying the nearest company address). You may withdraw this consent anytime via your device or browser settings.
When you browse or use our website, we may store information (commonly known as "Cookies") on your device. These help ensure basic functionality, personalize your experience, and save you from re-entering details on repeat visits. Based on their purpose, we categorize them as:
● Essential: Required for core website functions (typically no consent needed).
● Preference/Functional: Remember your choices (e.g., language, username) to improve usability.
● Analytical/Performance: Help us understand usage patterns to enhance services.
● Marketing/Advertising: Deliver targeted ads and measure effectiveness (requires explicit consent).
You may clear or block these files (see your browser/device’s "Help" section for guidance). On your first visit, a banner will notify you of our use of tracking technologies (especially non-essential ones) and link to this policy for details. You can accept all, reject all, or customize preferences. Note that disabling certain technologies (especially essential ones) may impair website functionality.
Our website may contain links to third-party sites not owned or controlled by Eco Prime. We are not responsible for their privacy practices or policies, nor do we endorse them. Similarly, we disclaim liability for policies of sites linking to us. We advise reviewing third-party privacy policies and contacting their operators for queries. This Privacy Statement applies solely to Eco Prime-operated websites.
Eco Prime does not proactively collect sensitive visitor data (e.g., race, political views, religion, health, sexual orientation, criminal records, or biometric/genetic information) unless legally required. We strongly discourage voluntarily sharing such details. If you choose to provide them, we will assume your explicit consent to process them as described herein or at the time of disclosure. Sensitive data is processed only with consent or where legally mandated.
To request removal or modification of your PII, email dataprivacy@ecoprimegroup.com. We will make reasonable efforts to comply. Providing context about how/why you shared the data helps us address your request effectively.
Our services may use cookies, web beacons, and local storage systems. This section explains their functions:
"Cookies" are text files stored in your browser to identify it across pages/sessions. Browser/device settings may allow you to block or receive alerts about cookies. Rejecting essential cookies may disable core features. Other local storage technologies (e.g., Flash Cookies) operate similarly but may reside outside your browser, requiring separate management (e.g., via Adobe Flash Player settings).
We use these technologies to:
● Authenticate your identity.
● Remember preferences and registration details.
● Enable shopping carts.
● Analyze service/ad/email effectiveness (e.g., tracking opens/clicks).
● Personalize content/ads (with consent).
Small code snippets embedded in webpages, videos, or emails that relay device/browser data to servers. They track page/email views, deliver cookies, or record actions (e.g., link clicks). Information Sharing
We share your PII only under these circumstances:
● Affiliates: Within the Eco Prime group for stated purposes.
● Service Providers: Trusted third parties (e.g., hosting, analytics, communication, customer service) bound by confidentiality agreements to process data per our instructions.
● Legal Compliance: To meet laws, regulations, legal processes, or government requests, or to protect rights, property, or safety.
● Business Transfers: In mergers, acquisitions, or asset sales, where data may transfer as an asset. Recipients must uphold this policy or provide equivalent protection, with notice of material changes.
● With Your Consent: For explicitly authorized purposes.
As a global operator, your PII may be transferred/processed outside your country, where data protection laws differ. We implement safeguards to secure such transfers.
We employ reasonable technical and organizational measures to protect PII from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Note that no internet transmission or electronic storage is 100% secure.
We retain PII only as long as necessary for stated purposes, including legal, tax, or regulatory requirements. Post-use, data is securely deleted or anonymized.
We may update this statement periodically. Material changes will be announced on the website before taking effect. Review this page regularly for updates. The latest revision date is noted at the top.
For questions, comments, or complaints regarding this statement or your PII, contact our Data Protection Officer/Privacy Team at:
Email: dataprivacy@ecoprimegroup.com
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